Guide to your first time connecting to our network
These generic settings are usable for most Ethernet compatible routers, and can be used with your Uniti service.
- Username: username@unitiair
- Encapsulation PPPoE
- Authentication Method: CHAP, PAP or Auto
- Connection Type: Ethernet WAN
While this should be all you need to configure in *most* compatible routers, sometimes there are other settings that may need adjusting.
Uniti Support are happy to speak with you regarding configuration of your hardware, but be aware that this is best effort, and you may be directed to the manufacturer for further assistance.
If you have purchased a router from Uniti directly, a step by step guide on how to configured it can be found below.
Step 1
In the App store, download the UNMS app
Once installed, open the UNMS app & wait for the app to locate the router.
Step 2
Select the device from the list & then select ‘Scan QR Code’
Step 3
Scan the barcode found on the back of your AirCube Router
Step 4
The app will go through a series of setup step on your behalf.
Wait while the app logs in to the device
Step 5
The app will run through license agreement
Step 6
The app will reload the device configuartion
Step 7
Select the menu from the top left
Step 8
Select configuration
Step 9
Select "Network Mode" and change to "Router"
Under then WAN heading, select "PPPoE"
Step 10
Input the PPPoE username and password found in your activation email and press apply
Step 11
Wait while the app configures your router and you should be good to go!