Sometimes you may experience issues with the wireless throughput or your router, which may result in slow speeds to your wireless devices.
This can sometimes be alleviated by changing the wireless channel of the airCube's wireless radio.
The guide below will take you through these steps.
Open the web browser and type the IP address of the device in the address bar (default is http://192.168.1.1). Press Enter.
Type the username and password in the login page, the default username is ‘ubnt’ and the password can be found on the sticker on the bottom of the airCube. Then click 'LOGIN' to open the airCube settings.
Click the Wireless icon.
In the 2.4 GHz Radio settings, click the dropdown box next to 'Channel Width' and select 20MHz. Then click the dropdown box next to 'Frequency' and select a new channel from the list. As interference differs from location to location, it is impossible to say what channel will work best at your property. However, we have found that channels 1, 6, or 11 are good starting points.
In the 5GHz Radio settings, add '5G' to the end of the network name in the 'SSID' field, this will help to differentiate between the 2.4 GHz and 5 GHz WiFi networks. Then click the dropdown box next to 'Channel Width' and select 40MHz. Lastly, click the dropdown box next to 'Frequency' and select a new channel from the list. As interference differs from location to location, it is impossible to say what channel will work best at your property. However, all of the channels in the list are able to be tested.
Click the ‘Save Changes’ button at the bottom of the screen. You may need to disconnect and reconnect to your wireless network after this. We recommend connecting as many devices as possible to the new 5G network which has been created. The 5GHz network will give the best performance and least interference.
Run a speed test via www.speedtest.net. Note if your speeds are better or worse than before. If your speeds are now good, leave the channel as is. If your speeds are the same or worse, try a different channel for the corresponding WiFi radio and speed test again.
This process is very much a process of trial an error, so be patient, and test away!
Remember, if you have any issues with these steps we are here to help, so give us a call.