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Help and Support

This is where you will find all the documents you need to assist with any technical issues you might experience

Broadband Support

  • Broadband VDSL Router Setup
  • Broadband Hybrid Fibre Coaxial Router Setup
  • Broadband Fibre to the Premises Router Setup
  • Broadband Router Setup
  • Broadband Troubleshooting Guides

General Support

  • Uniti Talk Feature Codes
  • Help, I have no internet!
  • Traceroutes using MAC
  • Traceroutes using WIndows
    Connecting your Wireless Devices

Fixed Wireless Support

  • Setting up your router
  • Aircube Router Setup Guide - Android
  • Amplifi Router Setup Guide
  • Needing assistance with your service?
  • General Troubleshooting
  • Uniti Fixed Wireless and Huawei HG659 Setup
See all 9 articles

NBN Support

  • NBN Troubleshooting Guides
  • No Connection on your NBN FTTP?
  • NBN HFC Connection Box Status Lights
  • NBN FttP Connection Box Status Lights
  • NBN FttC/FttDP Network Connection Device Status Lights
  • NBN Router Setup
See all 11 articles

Router Guides

  • Nokia Beacon 1.1 Configuration Guide - Mobile App
  • Huawei HG659 Factory reset
  • HG659 CONFIGURATION - FTTP/Ethernet
  • HG630/HG630a VDSL Configuration
  • HG659 FTTN/VDSL
  • HG659 Configuration - FttP/HFC/FttC/Ethernet
See all 7 articles

Feedback and Complaints

  • Who do I contact if I have a complaint?

GET IN TOUCH

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1300 847 201
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Enquiries:
sales@unitiwireless.com


Customer Support:
support@unitiwireless.com

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Support Hours:
Mon - Fri: 8am - 7:30pm*
Sat - Sun: 9am - 5pm*
*Adelaide time

Copyright 2018 © Uniti Wireless Limited. ABN 73 158 957 889 All Rights Reserved.

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