Help and Support
This is where you will find all the documents you need to assist with any technical issues you might experience
Broadband Support
- Broadband VDSL Router Setup
- Broadband Hybrid Fibre Coaxial Router Setup
- Broadband Fibre to the Premises Router Setup
- Broadband Router Setup
- Broadband Troubleshooting Guides
General Support
Fixed Wireless Support
- Setting up your router
- Aircube Router Setup Guide - Android
- Amplifi Router Setup Guide
- Needing assistance with your service?
- General Troubleshooting
- Uniti Fixed Wireless and Huawei HG659 Setup
NBN Support
- NBN Troubleshooting Guides
- No Connection on your NBN FTTP?
- NBN HFC Connection Box Status Lights
- NBN FttP Connection Box Status Lights
- NBN FttC/FttDP Network Connection Device Status Lights
- NBN Router Setup
Router Guides
- Huawei HG659 Factory reset
- HG659 CONFIGURATION - FTTP/Ethernet
- HG630/HG630a VDSL Configuration
- HG659 FTTN/VDSL
- HG659 Configuration - FttP/HFC/FttC/Ethernet
- airCube WiFi channel change guide