Submit a request
Sign in
We are here to help
Billing and Accounts
Learn about how we invoice you, how to change plans, and how to pay your bill
Relocations
Relocating your service
What happens if I want to move I'm still in contract?
Plan Changes
Submitting a Plan Change
Can I change my plan in the middle of a billing cycle?
Setting up and making payments
Adding Credit Card details and setting up automatic payments
Paying via BPAY
Paying via Electronic Finds Transfer (EFT)